This Privacy Policy describes how Handora Nails (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from handoranails.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as detailed below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use information we collect to communicate with you, provide the Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights and the rights of our users or others.

What Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

1. Information We Collect Directly from You

Information you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, and email.

• Order information including your name, billing and shipping addresses, payment confirmation, email address, and phone number.

• Account information including your username and password.

• Shopping information including the items you view, put in your cart, or add to your wishlist.

• Customer support information including details you provide when you communicate with us, for example, when sending a message through our Services.

Please note that some features of our Services may require you to provide certain information. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

2. Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, details about your network connection, your IP address, and other information regarding your interaction with the Services.

3. Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. These may include:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments and fulfill your orders.

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or the third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties, nor are we responsible for their policies or practices. For more information, see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

We use your personal information for the following purposes:

1. Providing Products and Services: We use your personal information to provide you with the Services and fulfill our contract with you. This includes processing payments, fulfilling orders, sending notifications about your account or purchases, managing your account, arranging for shipping and returns, and enabling you to post reviews.

2. Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail. This may include using your information to better tailor our Services and advertisements on our Site and other websites.

3. Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you create an account, you are responsible for keeping your credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.

4. Communicating with You: We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest to be responsive and provide effective service to you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies used to power our store with Shopify, you can visit https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand user interaction. We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject them through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

• With business and marketing partners, including Shopify, to provide services and advertise to you. Our partners will use your information in accordance with their own privacy notices.

• When you direct, request, or consent to us disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.

• With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.

• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including to respond to subpoenas), to enforce our terms of service, and to protect or defend our rights, the Services, and the rights of our users.

In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described above:

Category:

• Identifiers such as basic contact details and certain order and account information.

• Commercial information such as order information, shopping information, and customer support information.

• Internet or other similar network activity, such as Usage Data.

Categories of Recipients:

• Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).

• Business and marketing partners.

• Affiliates.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Please be aware that if you choose to post product reviews or other user-generated content in a public area of the Services, this content will be public and accessible by anyone.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We are not responsible for the privacy or security of such sites, nor for the accuracy, completeness, or reliability of the information found on them. Our inclusion of these links does not imply any endorsement of the content or their owners.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us at cs@handoranails.com to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Data Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may be subject to certain exceptions as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information we hold about you, including details on how we use and share your information.

• Right to Delete: You may have a right to request that we delete personal information we maintain about you.

• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.

• Right to Restrict Processing: You may have the right to ask us to stop or restrict our processing of your personal information.

• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw this consent.

• Right to Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

You can exercise any of these rights by contacting us at cs@handoranails.com. We may need to collect information from you to verify your identity before providing a substantive response. We will not discriminate against you for exercising any of these rights.

Complaints

If you have complaints about how we process your personal information, please contact us at cs@handoranails.com. If you are not satisfied with our response, depending on where you live you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside of the country you live in, including in the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at cs@handoranails.com.

Address: 54 East Louck Street, 011 Sheridan, WY 82801