Return & Exchange Policy

At Handora Nails, we want every part of your experience to be as beautiful as our handcrafted nails. If you have any questions or need assistance, please reach out to us at cs@handoranails.com.


Free Sizing Kit & Fit Guarantee

Every first order includes a free Sizing Kit so your next set fits perfectly. Simply press each blank nail against your natural nail to find your exact size — then keep it on hand for every future order.

Worried these won't fit? Don't be. If your size isn't quite right, we'll exchange it for free within 15 days — perfect fit, guaranteed.


Our 15-Day Return & Exchange Policy

Not the perfect fit? We offer a 15-day free, no-hassle return & exchange policy on every item. As long as the nails are in their original condition, we’ve got you covered.

We also recommend using your free Sizing Kit and our size guide before your next purchase. This helps ensure your order is perfect from the start and lets us prioritize your health and safety.


Damaged or Incorrect Items

While we take great care in crafting and packing your order, if you receive a faulty item or if there was a mistake on our part, please contact us immediately. We will handle these issues on a case-by-case basis to ensure your complete satisfaction.

Thank you for choosing Handora Nails. We're here to elevate your beauty, one nail at a time.