Policies
Shipping Policy and Delivery
We deliver our handcrafted nail sets wherever you are in the world. Here is what to expect when you order from Handora Nails.
On this page
3–5 days
crafting before dispatch
7–10 days
standard delivery in the US
$69
free shipping worldwide from here
Calculated at checkout, free from $69 USD
Shipping rates
Shipping costs and estimated delivery times are calculated and shown at checkout. Shipping is free on all US and worldwide orders with a subtotal of $69 USD or more. It is applied automatically, so you don't need a code.
Made to order, so allow a little time before dispatch
Crafting your nails
Every Handora Nails set is made to order, so each one is a unique piece made just for you. This also supports our commitment to sustainability by minimizing waste.
Allow 3 to 5 business days
This is the time our artists need to craft your set before it ships.
A tracking number arrives as soon as we dispatch
Shipping and tracking
Your order is dispatched as soon as our artists have finished your nails. We work on business days, which don't include weekends or public holidays. Once your package is on its way, you will receive a shipping confirmation email with a tracking number so you can follow its journey.
Delivery times are average estimates, and tracking updates can sometimes be delayed. If your tracking hasn't updated for over a week, email us at cs@handoranails.com and we will work with the carrier to investigate.
Counted from dispatch, after 3 to 5 business days of crafting
Estimated delivery times
| Country or region | Standard | Express |
|---|---|---|
| United States | 7 to 10 days | 6 to 8 days |
| Canada | 7 to 15 days | Not available |
| Australia | 7 to 15 days | Not available |
| International | 7 to 15 days | Not available |
We will chase the carrier with you
Lost or stolen packages
We know how frustrating it is when a package goes missing. While these situations are out of our control once an order has shipped, our customer service team will work closely with you and the carrier to resolve the issue. Your satisfaction is our priority, and we will make every effort to help.
