Track Your Order
Every set is hand-painted for you, then shipped with tracking. Follow it here.
Your parcel
Tracking can pause for a few days while your parcel clears customs. No update for more than 7 days? Let us know and we'll chase it with the carrier.
What happens after you order
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Order placed
You get an Order Confirmation email with your order number.
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Hand-painted for you
Our artists paint your set in 3 to 5 business days.
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Shipped
We email your tracking number the day it leaves the studio.
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On its way
7 to 10 days to the US, 7 to 15 days worldwide.
Tracking FAQ
Where is my order number? At the top of your "Order Confirmation" email, starting with #.
Can't find our emails? Check your spam or promotions folder, or search for "Handora" or cs@handoranails.com.
Tracking not moving? Parcels often pause in customs for a few days. Here's what that means.
Still need help? Submit a request and our team replies within 1 business day.
